When most people think of AI in software development, their minds jump to the now-familiar tools that assist developers directly at the keyboard: intelligent auto-completion, on-the-fly code generation, and powerful debugging suggestions.

Salesforce is the world’s leading Customer Relationship Management (CRM) platform, which pioneered the cloud-based, or Software as a Service (SaaS), CRM model.

Quick Response (QR) codes, which have been around for years, are now being recognized as a key enabler in customer feedback collection.